Effective Date: 19/09/2016
Information we may collect about you
FOR THE AVOIDANCE OF DOUBT, WE DO NOT HAVE ANY ACCESS TO ANY OF YOUR PERSONAL INFORMATION STORED WITHIN YOUR FILLR APPLICATION. ALL INFORMATION STORED IN YOUR FILLR APPLICATION IS STORED LOCALLY ON YOUR DEVICE AND OUR TECHNOLOGY (INCLUDING OUR SERVERS) IS UNABLE TO ACCESS THAT INFORMATION. AT NO TIME IS THAT INFORMATION TRANSMITTED TO OUR SERVERS (OR ANY OTHER RESOURCE OF OURS).
The only information (which may be personal information) we obtain in respect of you, is:
(a) the type of mobile device you are using, operating system version, your mobile device token/identifier and e-mail address, submitted when you download and install the Fillr application; and
(b) any personal information you voluntarily disclose to us in the course of any contact or other interaction with us (for example, if you contact us with feedback or to seek technical assistance).
We may collect information from you, which may be personal information, as described above.
We will only collect this personal information to the extent that it is reasonably necessary for the conduct of our business, which includes:
(a) the development of the Fillr software, application, functionality and associated products and services; and
(b) facilitating and troubleshooting the download of the Fillr software (such as the Fillr application and associated products and services) onto a mobile telephone or other device and the use of the Fillr application to populate third party electronic forms and databases.
Any collection of personal information by us will be fair and comply with the law, and will not be intrusive.
We will only collect personal information about you where such information has been provided by you.
Purpose of collection, use and disclosure
In most cases, we collect and record your information for the primary purpose of supplying you with the products and/or services provided by the Fillr application. If the information we request from you is not provided, we may not be able to supply you with those products or services. For example, we will use your personal information to:
• link your mobile device to websites containing forms which you wish to populate using the Fillr application. As mentioned above, no information stored in your Fillr application on your phone can be transmitted back to our servers or any other means accessible by us; and
• identify the websites through which you use the Fillr application to improve the services or service levels provided to you.
We may also use your personal information for any other purpose that you may reasonably expect, such as technical support.
We will not disclose personal information about you otherwise than for the purpose of providing or offering products or services to you, for any other purpose that you may reasonably expect, for any other purpose authorised or required by law, or for any other purpose disclosed to or authorised by you.
We may use information held about you to verify your compliance with any terms and conditions that may apply to use of our software, applications and/or services.
Any personal information submitted to us online (ie. via an email enquiry) may need to be processed by a third party (for example, an independent contractor providing customer support services). By submitting personal information in this manner, you consent to the disclosure of that information to a third party (who may be located overseas) only for the purpose of enabling that third party to process the submitted information.
We may also use or disclose personal information about you to avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.
Third party services
You may be required to use third party services in conjunction with the use of the Fillr application, for example:
• to obtain our software, applications and/or services (for example, software and app sellers, such as the iTunes App Store and Google Play); and/or
• in conjunction with our software, applications and/or services (for example, to populate forms provided by third party businesses that also use our software, applications and/or services).
Your use of these third party services may be subject to separate terms and conditions and privacy policies, and you acknowledge that we are not liable for the use or misuse of your personal information by any such third parties.
We will take all reasonable steps to protect the personal information we hold about you from misuse, loss and unauthorised access, modification or disclosure. However, there is the possibility that, despite our reasonable efforts, your personal information may be subject to unauthorised access, and you assume this risk.
You are responsible for protecting any password selected by you, or issued to you by us, in order to prevent unauthorised access to your personal information.
The personal information that is used to populate forms through the Fillr application is stored within the application on your mobile device. We do not store or back it up for you. Therefore, if your mobile device is lost or stolen, is hacked into or you allow others to use it without your supervision, others may be able to retrieve and use your personal information stored within the Fillr application. A degree of protection against the use or misuse of your personal information by thieves and hackers in those circumstances is available: please refer to the Fillr User Terms and Conditions for more details.
Data access and correction
You may request access at any time to the personal information that we hold about you by sending a written request addressed to the Privacy Officer, Pop Tech Pty Limited, by mail at Studio 6 / 249-251 Chapel Street, Prahran, Victoria, 3181 or by using the ’Contact Us' page on our website at www.fillr.com.
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date. If your personal information is out of date or incorrect, you may inform us of this and we will correct it for you.
You may also request that we delete your personal information at any time. Any such requests should be made in the manner set out above. You acknowledge that if we delete your personal information at your request, we may be unable to supply or continue to supply you with the products or services you need from us.
Each time you visit our websites, our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit, and your server's IP address. We may collect this information for statistical purposes to find out how our website and the Fillr application are being used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve the performance of our website or the Fillr application.
A cookie is a piece of information that our web server may send to your computer or other electronic device when you visit our website. The cookie is stored on your computer or other electronic device, but does not identify you or give us any information about your computer or other electronic device.
A cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
Transfer of information outside Australia
You expressly agree that we may transfer and store your personal information on servers and equipment located anywhere outside Australia and therefore may be subject to the privacy policies of other countries or third party providers. As mentioned above, this only applies to the information we collect about you, which is limited to the information described in the section above entitled ‘Information we may collect about you’.
The personal information stored in your Fillr application is stored locally on your device and we unable to collect, access, transfer or store any of that information stored in your Fillr application in any capacity, including on servers or equipment located within Australia or otherwise.
Pop Tech Pty Ltd
Address: Studio 6 / 249-251 Chapel Street Prahran, Victoria, 3181 AUSTRALIA